
9-6
Troubleshooting
Copies have a moire
pattern (dots grouped
together in patterns and
not aligned uniformly).
Is the original a printed photograph? Set the image quality to Photo.2-34
Texts are not clearly
printed.
Did you choose appropriate image
quality for the original?
Select appropriate image quality. 2-34
Images are skewed. Are the originals placed correctly? When placing originals on the platen,
align them with the original size
indicator plates.
2-18
Is the paper loaded correctly? Check the position of the paper width
guides.
2-13
Are the application software settings at
the PC set properly?
Check that the printing settings are
correct in the application software and
the printer driver.
—
Cannot scan. Check the interface cable. Connect both ends of the interface
cable securely. Try replacing the
interface cable.
2-2
Is the save location correctly
specified?
Check the path to the folder where the
scanned image will be saved.
2-45
Cannot send fax. Is the modular cord connected
correctly?
Connect the modular cord correctly. 2-3
Has a communication error occurred? Check error codes in the FAX TX/RX
Result or Outgoing/Incoming FAX
Report. If the error code starts with "U"
or "E", perform the corresponding
procedure.
9-12
Is the destination FAX line busy? Send again. —
Does the destination FAX machine
respond?
Send again. —
Is there an error other than above? Contact your service representative. —
Cannot perform
broadcast transmission.
Is free space available in the memory? Receive after the memory has free
space, or create free space in the
memory.
—
No print output after
reception.
Is memory forwarding activated? Check the forwarding destination. 7-28
Symptom Checkpoints Corrective Actions
Reference
Page
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